Privacy Policy

Introduction

familyuhhy B.V. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website, use our services, or interact with us.

As a company registered in the Netherlands and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

familyuhhy B.V. is the data controller responsible for your personal data. Our contact details are:

Data Collection

The data we collect includes personal information that you provide directly to us, information we collect automatically when you use our website, and information we may receive from third parties. We collect this data to provide you with our strategic consulting services and to improve your experience with familyuhhy.

Information You Provide

• Contact information (name, email address, phone number, company name)
• Communication preferences and inquiry details
• Information provided in contact forms, emails, or phone calls
• Professional information relevant to our consulting services
• Feedback, testimonials, and survey responses

Information We Collect Automatically

• Website usage data (pages visited, time spent, navigation patterns)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies (see our Cookie Policy)
• Referral sources and marketing campaign effectiveness data

How We Use Your Information

We explain how we use your information to provide our strategic consulting services, communicate with you, and improve our business operations. The use of your data is always based on a lawful basis under GDPR and is limited to purposes that are necessary and proportionate.

Service Delivery

• Providing strategic consulting services and support
• Responding to inquiries and service requests
• Managing client relationships and project delivery
• Processing payments and maintaining financial records

Communication

• Sending service-related notifications and updates
• Providing customer support and technical assistance
• Sharing relevant business insights and industry information
• Marketing communications (with your consent)

Business Operations

• Improving our website and service quality
• Analyzing usage patterns and user preferences
• Ensuring security and preventing fraud
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases:

• Consent: When you have given clear consent for specific processing activities
• Contract: When processing is necessary for performing our consulting services
• Legal Obligation: When we must comply with legal requirements
• Legitimate Interests: When processing is necessary for our legitimate business interests, provided your rights are not overridden

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With trusted service providers who assist in delivering our services
• When required by law or to protect legal rights
• In connection with business transfers (mergers, acquisitions)
• To prevent fraud or security threats

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our retention periods are based on business needs and legal requirements.

• Client data: Retained for the duration of the business relationship plus 7 years for legal and tax purposes
• Marketing data: Retained until you withdraw consent or for 3 years of inactivity
• Website analytics: Typically retained for 26 months
• Contact inquiries: Retained for 2 years unless converted to client relationship

Your Rights

Under GDPR, you have several rights regarding your personal data. You can exercise these rights by contacting us at privacy@familyuhhy.top.

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing based on consent

International Data Transfers

We primarily process data within the European Union. If we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules
• Certification schemes and codes of conduct

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may provide additional notice.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law. In the Netherlands, the supervisory authority is: